Financial InclusionDelhi18100 yrsUp to ₹1 Cr

Department of Administrative Reforms, Government of Delhi

Delhi Doorstep Delivery of Services

You Get

Over 100 government services delivered at your doorstep — no office visit needed; Mobile Sahayak visits your home, collects documents, and submits applications on your behalf; service delivery time within 15–30 days

Delhi Doorstep Delivery is a scheme launched by the Delhi Government that brings 100+ government services directly to citizens' homes through a Mobile Sahayak (dedicated field officer). Citizens call the toll-free number 1076 to book a home visit, and a trained Mobile Sahayak visits within an appointed time slot, collects necessary documents, fills forms, and submits applications to the relevant departments — eliminating the need to visit crowded government offices. Services include transport (driving licence renewal, RC), revenue (caste certificates, income certificates), and social welfare (widow pension, disability benefits).

Am I Eligible?

Quick check — answer 3 questions

Is your age between 18 and 100 years?

Is your annual family income under ₹1 Cr?

Do you live in a Urban area of Delhi?

Benefit Details

Over 100 government services delivered at your doorstep — no office visit needed; Mobile Sahayak visits your home, collects documents, and submits applications on your behalf; service delivery time within 15–30 days

Provided by Delhi Government

Eligibility Criteria

Who Can Apply

All residents of Delhi are eligible; no income or category restriction; service available for senior citizens, physically disabled persons, and all adult Delhi residents; 100+ services from 13 government departments covered

Age Range

18 to 100 years

Income Limit

Up to ₹1 Cr / year

Residence Type

Urban

Required Documents

💡 Tip: Keep original documents and 2 photocopies ready. Self-attest all photocopies.

How to Apply

1

Call 1076 to Book a Home Visit

offline

Call the toll-free number 1076 (available Mon–Sat, 8 AM–10 PM) → select the service you need (driving licence renewal, income certificate, caste certificate, etc.) → book a time slot convenient for you → receive a booking confirmation SMS with the Mobile Sahayak's name and contact number.

2

Check Available Services

online

Before calling, browse the full list of 100+ services on doorstep.delhi.gov.in to know which services are available, what documents you need, and fees involved. Some services have a nominal convenience fee of ₹50; most are free.

3

Sahayak Visit and Document Collection

offline

The Mobile Sahayak visits your home in the appointed time slot → verifies your identity with Aadhaar → collects original and photocopy documents → fills the application form for you → takes your photo if required → gives you an application receipt with tracking number.

4

Application Submitted to Department

offline

The Mobile Sahayak submits your application and documents digitally to the relevant department. You receive an SMS with the tracking link. The department processes your application and sends the document/certificate to your registered address or email.

5

Track Application Status

online

Track your service delivery status on doorstep.delhi.gov.in → "Track Your Application" → enter your booking reference number. For delays or issues, call 1076 again and quote your booking number to raise a complaint.

Frequently Asked Questions

All residents of Delhi are eligible; no income or category restriction; service available for senior citizens, physically disabled persons, and all adult Delhi residents; 100+ services from 13 government departments covered. Available for individuals aged 18 to 100 years with annual income up to ₹1 Cr. Residence: Urban. Coverage: Delhi.

⚠️ Disclaimer: Information is compiled from official government sources for guidance purposes. Eligibility and benefits may vary. Always verify with the official portal or nearest government office before applying.

Still confused? Get human help.

Connect with a verified local partner who can assist you in person.

Find SchemesBlogNewsSavedMy AccountPartner Login